Audit Preparation
- Review previous audit findings and action statuses
- Define audit scope, objectives, and criteria
- Identify key processes and documentation for review
- Prepare comprehensive audit checklist tailored to processes
- Schedule interviews and observation times with auditees
Audit Execution
- Conduct opening meeting to communicate audit plan clearly
- Perform detailed observations and gather objective evidence
- Interview process owners and key personnel systematically
- Verify documentation and record management compliance
- Note all non-conformities and observations accurately
Evaluation and Analysis
- Analyze collected data against ISO 9001:2015 requirements
- Evaluate process effectiveness and risk management measures
- Confirm customer satisfaction data collection and use
- Assess effectiveness of corrective and preventive actions
- Document all findings with relevant evidence clearly
Post-Audit Actions
- Conduct closing meeting to summarize findings transparently
- Discuss identified issues and required corrective measures
- Prepare and distribute detailed audit report promptly
- Set timelines for corrective actions and follow-up audits
- Monitor implementation and effectiveness of corrective actions